Help Centre

2 mins

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What’s New: Account hours display & status

Why are we changing things? We're always working to improve Time Auction's platform based on your feedback. We understand that seeing unavailable hours in your wallet alongside our 12-month reward redemption policy can be confusing. That's why we've updated your volunteer hours wallet to make tracking simpler and more intuitive. 1. Available Hours Display Update […]

Help Centre, Incentives Program

Written by Time Auction ．

2 mins

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FAQs on Volunteer Hours 義工時數常見問題

What counts as volunteering? Time Auction counts volunteer work at any registered charity, non-profit organization and social enterprise anywhere in the world, which support causes such as: Why are my hours not verified yet? Your volunteer hours may not be verified for the following reasons: Why did my volunteer hours balance decrease? Don't worry—your total […]

Organization Updates, Help Centre

Written by Time Auction ．

1 min

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Speed Up Your Volunteer Recruitment: Skip Interviews with Instant-Confirm Projects

Looking for volunteer's support with simple tasks? Instant Confirm Projects are your go-to solution — Perfect for roles like flag-selling or event support. Get the help you need quickly, no interviews required! 🚀 Why is this a game-changer? How it Works 📝 Post an Instant Confirm Project 💪🏻 Set Volunteer Requirements ℹ️ Gather Volunteer Details […]

Help Centre, Organization Updates

Written by Time Auction ．

1 min

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New Feature Launch: Announcing Project Templates & Volunteer Invitation

Attention: NGO & SE Partners! Our team was grinding in secret to make your dreams into reality — Meet your 2 new favourite features on our platform: 📝 Objectives and Project Templates 📩 Invite Volunteers to Projects We heard your feedback, and we have made big changes! We can't wait to tell you all about […]

Help Centre, Skilled-Volunteer Matching Program

Written by Time Auction ．

1 min

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Make Your Volunteer Profile Discoverable For Nonprofits 👀

With a volunteer community of diverse and talented individuals (👋🏻 hi you!), we are making it easier for you to connect with incredible causes (and for nonprofits to connect with you too!). Get invited to projects that match with your skills (aka your superpowers ⚡️). Go to your Settings, complete your profile by filling in […]

Help Centre, Organization Updates

Written by Donald Fomby ．

4 mins

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6 Best Email Practices to Keep Your Volunteers Excited and Wanting More

Did you know that Jimmy Carter is still building houses with Habitat for Humanity – And he has been doing this for over 25 years? That’s the kind of volunteer most organisations would go through great lengths to recruit, though they are hard to come by. This shows that when an individual truly believes in […]

Help Centre

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