CRM System IT Specialist
Develop a CRM computer program that could make our daily workflow and communication more efficient
Project Details
What we need
- Join a 45-min - 1 hr briefing to understand our workflow in office
- Create a user friendly CRM IT program for providing an online appointment booking system, master list of clients, calendar for office (reserving rooms and indicating appointment time), online intake forms and feedback forms
Background
Currently all clients' booking, room reservation, checking and information are done manually so it takes much time to daily input on the excel file. If we create a CRM so the client can directly input their information and we can check easily.
What we have
(1) Explanation the flow of the current manually booking system (2) Q &Ａ with our administrators on daily workload
Why this is important
This computer program can smooth out daily workflow and create a better communication between the office staffs, allowing us to organise and manage client's information easily and accurately.
Project Period
15 May 2021 - 14 Jul 2021
Location
Remote
Requirements
Time
8 hours per week
Skills
- Database Adminstration
- Data Management
- Office Adminstration
- Wordpress Design
Language
- Chinese (Cantonese)
- English
Age Range
About the Organization
ReSource The Counselling Centre
http://www.resourcecounselling.org/
Causes
What we do
ReSource The Counselling Centre was established almost 50 years ago as a registered charitable organisation offering multi-lingual professional counselling service for people residing in Hong Kong. We offer confidential and professional mental health services such as counselling to individuals, couples, and families, as well as support clients who are in crisis or those with more severe mental illnesses. ReSource aims to empower clients in dealing with their problems and developing their potential. A sliding fee scale provides affordable counselling to all clients.
CRM System IT Specialist
8 hours per week, 2 months
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