Women Hotline Volunteers

Answering calls from help seekers (training provided)

Women Hotline Volunteers
Human Rights
Gender Equality

Posted about 1 month ago. Application closed.

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Project Details

What we need
  • Attend 2 full-day volunteer training sessions on 4 May & 11 May (10:00-12:30 & 14:30-17:00)
  • You will be receiving calls to provide emotional support and counselling services to any help seekers
  • We recommend volunteers to commit at least 3 hours per month
  • Looking for Cantonese speaking volunteers

We recruit volunteers and offer basic and advance training about hotline service every year. Hotline volunteers can answer calls, provide emotion support, risk assessment and counseling service for help seekers.

What we have

Trainings and Hotline Service Manual will be provided. We will provide all-round support to ensure you are well-equipped for the role.

Why this is important

It supports our hotline service, providing support and assessing the risk for help seekers such as victims of domestic violences.

Project Period

04 May 2024 - 30 Apr 2025


Kwun Tong, Kowloon



3 hours per month

  • Communication
  • Community Outreach
Experience Level
  • Open to all
  • Students
  • Some experience
  • Extensive experience
  • Chinese (Cantonese)
  • Chinese (Traditional)

About the Organization

Harmony House



Human Rights
Gender Equality
What we do

Agency Introduction: The Harmony House was established in 1985 as the first shelter for abused women and their children in Hong Kong. Today, we have developed into a one-stop anti-domestic violence service agency, with a wide range of preventive, therapeutic and developmental programmes to help families affected by domestic violence. We also organise community education programmes, promote harmonious and healthy family relationships, provide training to multi-disciplinary professionals and advocate for policies and legislations on behalf of victims of violence, their families and communities. Mission: 1. To tackle the social problems of domestic violence using diverse approaches, and promote harmonious and healthy relationships in families with a comprehensive range of preventive and therapeutic services. 2. To contact and reach out to families in need through counselling and crisis intervention. 3. To change the misconcept and incorrect attitude towards domestic violence through community education, impart appropriate knowledge and skills handle domestic violence.

Women Hotline Volunteers

3 hours per month, 12 months

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