Answering calls from help seekers (training provided)
We recruit volunteers and offer basic and advance training about hotline service every year. Hotline volunteers can answer calls, provide emotion support, risk assessment and counseling service for help seekers.
Trainings and Hotline Service Manual will be provided. We will provide all-round support to ensure you are well-equipped for the role.
It supports our hotline service, providing support and assessing the risk for help seekers such as victims of domestic violences.
04 May 2024 - 30 Apr 2025
Kwun Tong, Kowloon
每月 3 小時
https://www.harmonyhousehk.org
Agency Introduction: The Harmony House was established in 1985 as the first shelter for abused women and their children in Hong Kong. Today, we have developed into a one-stop anti-domestic violence service agency, with a wide range of preventive, therapeutic and developmental programmes to help families affected by domestic violence. We also organise community education programmes, promote harmonious and healthy family relationships, provide training to multi-disciplinary professionals and advocate for policies and legislations on behalf of victims of violence, their families and communities. Mission: 1. To tackle the social problems of domestic violence using diverse approaches, and promote harmonious and healthy relationships in families with a comprehensive range of preventive and therapeutic services. 2. To contact and reach out to families in need through counselling and crisis intervention. 3. To change the misconcept and incorrect attitude towards domestic violence through community education, impart appropriate knowledge and skills handle domestic violence.
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