Receptionist & Volunteer Coordinator (Sep - Nov)
You are the face of Crossroads and make sure, volunteers and visitors feel welcomed by phone, email and in person!
Project Details
What we need
- Keeping the reception area clean, tidy and professional
- Provide support and great customer service to volunteers and other visitors
- We are looking for people who can come regularly two to three days between Tuesday and Saturday
- Responding to enquiries via telephone and email (have understanding of Microsoft Office Skills)
- Provide introduction to visitors and chat to them
- Open and happy to speak and interact with visitors
Background
Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. We offer four global crossroads services: • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.
What we have
Information and computers are available on site. Lunch are provided. We are happy to meet and speak to volunteers to discuss the project in more detail before they commit. Scheduling and times are flexible according to the volunteer's availability and Crossroads' open hours (Tuesday to Saturday), but with a preference for at least two days per week. The role of receptionist is ongoing, and we would welcome longer commitment if possible.
Why this is important
Our 90acre commercial site is nestled between Tai Lam Country Park and the Gold Coast, and its beautiful natural environment, our Global Handicrafts Fair Trade Shop and Café attract a number of visitors as well as those joining our volunteer and simulation programmes. Everyone is important in Crossroads, and receptionists are crucial to show everyone who visit us that they are matter and make them feel welcomed.
Project Period
01 Sep 2023 - 30 Nov 2023
Location
Crossroads Foundation, 2 Castle Peak Rd (So Kwun Wat), Gold Coast, Tuen Mun
Team Project
You’ll be working with other awesome volunteers.
Requirements
Time
10 hours in total
Skills
- Receptionist
- Customer Service
- Microsoft Office
- Office Adminstration
- Volunteer Communication
Experience Level
- Open to all
- Students
- Some experience
- Extensive experience
Language
- Chinese (Cantonese)
- English
Age Range
Swire Trust Go-Givers Program aims to encourage skilled volunteers to support Swire Trust NGO partners in education, marine conservation, and arts.
From now until 2025, 10 outstanding volunteers will be selected annually as the “Swire Trust Go-Givers of the Year" with special and empowering rewards. 40 volunteers who contribute the highest number of hours annually will also be recognised! Meet our previous Go-Givers here and view the rewards here.
About the Organization
Crossroads Foundation
https://www.crossroads.org.hk
Causes
What we do
Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.
Receptionist & Volunteer Co...
10 hours in total, 3 months
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