Distribution Client Care Assistant
Help manage our HK Distribution Centre for 1-2 days per week (10:00am - 5:00pm)
Project Details
What we need
- A minimum commitment of 3 months, volunteering 1-2 days a week would be required (10:00am - 5:00pm, 1 hour of lunch break in between)
- Handle inquiries from clients and NGO workers by phone or email
- Welcome onsite clients and accompanying them as they choose donated goods and gather feedback from clients via surveys and other means
- Communicate accurately and efficiently with local beneficiaries and fill beneficiaries’ orders of donated goods and arranging relevant logistics
- Maintain a streamlined, safe, and orderly warehouse, including cleaning and lifting tasks and ensure accurate data entry in our stock systems
Background
Hong Kong Distribution Department cleans and distributes the donated items for people in need locally.
What we have
Hong Kong Distribution Department is fully equipped and volunteer manager will oversee and guide you throughout the process.
Why this is important
The donated items will definitely help people in need, both, locally and globally. With our organization being fully ran by volunteers, your assistance is very much needed!
Project Period
14 Dec 2024 - 31 May 2025
Location
Crossroads Foundation, 2 Castle Peak Rd (So Kwun Wat), Gold Coast, Tuen Mun
Team Project
You’ll be working with other awesome volunteers.
Requirements
Time
14 hours per week
Skills
- Data Entry
- Customer Service
- Adminstrative Support
- Organisational Skills
Experience Level
- Open to all
- Students
- Some experience
- Extensive experience
Language
- Chinese (Cantonese)
- English
Age Range
Swire Trust Go-Givers Program aims to encourage skilled volunteers to support Swire Trust NGO partners in education, marine conservation, and arts.
From now until 2025, 10 outstanding volunteers will be selected annually as the “Swire Trust Go-Givers of the Year" with special and empowering rewards. 40 volunteers who contribute the highest number of hours annually will also be recognised! Meet our previous Go-Givers here and view the rewards here.
About the Organization
Crossroads Foundation
https://www.crossroads.org.hk
Causes
What we do
Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.
Distribution Client Care As...
14 hours per week, 6 months
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