Receptionist & Volunteer Coordinator

To work in the reception and provide good customer service

Project Details

What we need

  • Keeping the reception area clean, tidy and professional
  • Provide support and great customer service to volunteers and other visitors
  • We are looking for people who can come regularly on Saturdays
  • Responding to enquiries via telephone and email (have understanding of Microsoft Office Skills)
  • Provide introduction to visitors and chat to them
  • Open and happy to speak and interact with visitors

Background

Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. We offer four global crossroads services: • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.

What we have

Information and computers are available on site. We are happy to meet and speak to volunteers to discuss the project in more detail before they commit. Scheduling and times are flexible according to the volunteer's availability, however, it would be appreciated if the volunteers could work 1-2 times per week. The role of receptionist is ongoing, we would welcome longer commitment if possible. Dress code: Dress appropriately for work e.g. T-shirts / medium or long pants / closed shoes (runners) for warehouse safety. To respect the many cultures represented onsite, we ask that no one wears short shorts/skirts or spaghetti straps. Men, please do not remove your shirts if you get hot. There is no need for formal attire. Additionally, please bring mosquito repellent, sun/rain protection, personal water bottle which can be refilled at various water stations around the site.

Why this is important

Our 90acre commercial site is nestled between Tai Lam Country Park and the Gold Coast, and its beautiful natural environment, our Global Handicrafts Fair Trade Shop and Café attract a number of visitors as well as those joining our volunteer and simulation programmes. Everyone is important in Crossroads, and receptionists are crucial to show everyone who visit us that they are matter and make them feel welcomed.

Project Period

30 Oct 2021 - 26 Feb 2022

Location

Crossroads Foundation, 2 Castle Peak Rd (So Kwun Wat), Gold Coast, Tuen Mun

Team Project

You’ll be working with other awesome volunteers.

Requirements

7hours perweek

Time Commitment

Skills

  • Office Adminstration
  • Volunteer Communication
  • Email
  • Receptionist
  • Microsoft Office
  • heart for people in need
  • open hearted

Language

  • Chinese (Cantonese)
  • English

This project is part of the Swire Trust Go-Givers Program

Together with Swire Trust, we've launched the Swire Trust Go-Givers Program which encourages skilled volunteers for their NGOs partners.

From 2020 to 2022, you can volunteer for Swire's NGO partners and redeem educational and experiential rewards. 10 outstanding volunteers will be selected annually as the “Swire Trust Go-Givers of the Year” with special rewards & recognition!

For details, please see here. 🙌🏻

Swire Trust Go-Givers Program

About the Organization

Crossroads Foundation

Crossroads Foundation

www.crossroads.org.hk

Causes

What we do

Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.

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