Receptionist & Volunteer Coordinator
Help in the reception and provide good customer service on Thursdays
Project Details
What we need
- Keeping the reception area clean, tidy and professional
- Provide support and great customer service to volunteers and other visitors
- We are looking for people who can come regularly on Thursdays
- Responding to enquiries via telephone and email (have understanding of Microsoft Office Skills)
- Provide introduction to visitors and chat to them
- Open and happy to speak and interact with visitors
Background
Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. We offer four global crossroads services: • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides aid for relief and development in over 90 countries, as well as in Hong Kong, our headquarters. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.
What we have
Information and computers are available on site. Lunch are provided. We are happy to meet and speak to volunteers to discuss the project in more detail before they commit. Scheduling and times are flexible according to the volunteer's availability, however, it would be appreciated if the volunteers could work on Thursdays. The role of receptionist is ongoing, and we would welcome longer commitment if possible.
Why this is important
Our 9 acre commercial site is nestled between Tai Lam Country Park and the Gold Coast, and its beautiful natural environment and our Global Handicrafts Fair Trade Shop attract a number of visitors as well as those joining our volunteer and simulation programmes. Everyone is important in Crossroads, and receptionists are crucial to show everyone who visit us that they are matter and make them feel welcomed.
Project Period
15 Feb 2022 - 15 May 2022
Location
Crossroads Foundation, 2 Castle Peak Rd (So Kwun Wat), Gold Coast, Tuen Mun
Team Project
You’ll be working with other awesome volunteers.
Requirements
6 hours per week
Time Commitment
Skills
- Office Adminstration
- Volunteer Communication
- Receptionist
- Microsoft Office
- Customer Service
Language
- Chinese (Cantonese)
- English
This project is part of the Swire Trust Go-Givers Program
Together with Swire Trust, we've launched the Swire Trust Go-Givers Program which encourages skilled volunteers for their NGOs partners.
From 2020 to 2022, you can volunteer for Swire's NGO partners and redeem educational and experiential rewards. For details, please see here. 🙌🏻
10 outstanding volunteers will also be selected annually as the “Swire Trust Go-Givers of the Year” with special rewards & recognition! Meet our Go-Givers of 2021 here.
About the Organization
Crossroads Foundation
www.crossroads.org.hk
Causes
PovertyCommunity DevelopmentHuman Rights
What we do
Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.