Incoming Goods Administrator

Help us manage and keep record of the goods for Incoming Department on weekdays

Project Details

What we need

  • Answering calls from donors and replying to emails
  • Helping the warehouse reconcile deliveries when needed
  • Be the welcoming face of Crossroads at Incoming Department
  • Checking for the offer on the Goodcity or adding drop offs as a new offer, manage the office when required
  • a minimum commitment of 3 months, volunteering 1 day a week would be required


GoodCity.HK is operated by Crossroads Foundation. Thousands of individual and corporate donors have trusted us to ensure their quality items help those in genuine need since 1995. Any donated goods will be given to charities and individuals in need across both Hong Kong and internationally.

What we have

Volunteer manager will oversee and guide throughout the process, and lunch will be provided.

Why this is important

The Incoming Department is essential for people who are in need. With our organisation being fully ran by volunteers, your assistance is very much needed!

Project Period

05 Apr 2022 - 05 Jul 2022


Crossroads Foundation, 2 Castle Peak Rd (So Kwun Wat), Gold Coast, Tuen Mun

Team Project

You’ll be working with other awesome volunteers.


6 hours per week

Time Commitment


  • Adminstrative Support
  • Database Adminstration
  • Office Adminstration
  • Account Management
  • Donor Engagement


  • Chinese (Cantonese)
  • English

This project is part of the Swire Trust Go-Givers Program

Together with Swire Trust, we've launched the Swire Trust Go-Givers Program which encourages skilled volunteers for their NGOs partners.

From 2020 to 2022, you can volunteer for Swire's NGO partners and redeem educational and experiential rewards. For details, please see here. 🙌🏻

10 outstanding volunteers will also be selected annually as the “Swire Trust Go-Givers of the Year” with special rewards & recognition! Meet our Go-Givers of 2021 here.

Swire Trust Go-Givers Program

About the Organization

Crossroads Foundation

Crossroads Foundation


PovertyCommunity DevelopmentHuman Rights

What we do

Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.

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