Donation Pickup Assistant

Assist beneficiaries throughout the donation pickup process

Project Details

What we need

  • Assist with Start of Day facility preparation
  • Meet beneficiaries as they arrive, and stay with designated beneficiaries throughout their visit
  • Set clear expectations with beneficiaries as to their appointment duration and departure time
  • Tag inventory items for newly submitted GoodCity direct ship orders
  • Help the Furniture Warehouse Manager move direct ship tagged inventory items to an order bay
  • Able to lift furniture as one of two-person team is needed
  • Ability to impartially interact with clients regardless of their attitude or language ability is needed

Background

GoodCity.HK is operated by Crossroads Foundation. Thousands of individual and corporate donors have trusted us to ensure their quality items help those in genuine need since 1995. Any donated goods will be given to charities and individuals in need across both Hong Kong and internationally.

What we have

Furniture Warehouse manager will oversee and guide throughout the process.

Why this is important

With our organisation being fully ran by volunteers, your assistance is very much needed! Crossroads Foundation is a Hong Kong based, non-profit organisation serving global needs. Global Distribution is one of our key services, distributing Hong Kong’s quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply.

Project Period

01 Sep 2021 - 25 Dec 2021

Location

Crossroads Foundation, 2 Castle Peak Rd (So Kwun Wat), Gold Coast, Tuen Mun

Team Project

You’ll be working with other awesome volunteers.

Requirements

10 hours per week

Time Commitment

Skills

  • Adminstrative Support
  • Office Adminstration
  • Client Engagement
  • Donor Engagement
  • Engagement
  • Volunteer Communication

Language

  • Chinese (Cantonese)
  • English

This project is part of the Swire Trust Go-Givers Program

Together with Swire Trust, we've launched the Swire Trust Go-Givers Program which encourages skilled volunteers for their NGOs partners.

From 2020 to 2022, you can volunteer for Swire's NGO partners and redeem educational and experiential rewards. For details, please see here. 🙌🏻

10 outstanding volunteers will also be selected annually as the “Swire Trust Go-Givers of the Year” with special rewards & recognition! Meet our Go-Givers of 2021 here.

Swire Trust Go-Givers Program

About the Organization

Crossroads Foundation

Crossroads Foundation

www.crossroads.org.hk

Causes

What we do

Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.

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