With extensive experience in commercial and non-profit sectors, Marco has been working in the fields of corporate communications, digital marketing, business development, fundraising and digital project management. He is passionate about driving digital innovation for social good and creating user-centric experiences that make a meaningful impact. Marco integrates digital innovation with human-centred design practices. His role, as a part-time lecturer and a volunteer providing design thinking coaching to NGO and different sectors, showcases his commitment to empowering others in the field. He holds a Master of Science in E-commerce & Internet Computing and completed a digital transformation executive programme at The University of Chicago (Scholarship Awardee), which underpins his vision to ignite a proactive approach to social innovation and to drive positive change in society. Marco is currently responsible for the Agency’s corporate communications, partnership & digital transformation; he also serves as a member of the Agency’s Steering Committee and leads a working group to orchestra digital transformation projects, with the aspiration to innovate a better service experience via user-centric digital solutions.