Hotline Emotional Support Service
To provide emotional care with empathetic attitude to people in distress (especially parents or caregivers)
Project Details
What we need
- Participate in volunteer training provided by Justone (min. 16 hours)
- Commit to 6-hours hotline support at home (2-3 days a week)
- Write up brief summary for each call
- Social work, psychology and family counselling related education background or working experience is necessary
Background
Justone( 即時通) is a 24-hour mental health hotline supporting people in mental distress, especially for those who are more vulnerable to the negative impact given by the pandemic. We are providing a member hotline structure engaging callers in the longer term by brief counselling, making regular proactive caring calls and wellness check.
What we have
Training and service protocol will be provided to volunteer. Nevertheless, we require volunteers to be well equipped with knowledge with counselling (family counselling preferred), mental health assessment and intervention.
Why this is important
The support from volunteer will help us create a community mental health safety net to people in emotional needs in the context of declining mental wellness at this critical time of pandemic outbreak and its aftermath.
Project Period
28 Mar 2022 - 30 Sep 2022
Location
Remote (WFH)
Honorarium available upon completion
Requirements
Time
12 hours per week
Skills
- Empathy
- Community Outreach
- Active Listening
- Interpersonal Skills
Language
- Chinese (Cantonese)
Age Range
About the Organization
Richmond Fellowship of Hong Kong
https://www.richmond.org.hk/
Causes
What we do
The Richmond Fellowship of Hong Kong was established in 1984 as a non-profit making registered charity. It is affiliated to the Richmond Fellowship International, a world-wide network of self-governing non-profit organization which shares the common aim of promoting good community care practice in the field of mental health. It is a member of the Asia Pacific Forum of the Richmond Fellowship which was established in 1991, to facilitate the exchange of knowledge and experience between the Richmond Psychosocial Foundation International (RPFI) in Australia, New Zealand, the Pacific Islands, Nepal, India, Hong Kong and Macau. Richmond Fellowship of Hong Kong is also a member of many renowned international professional organizations, such as the World Association of Psychosocial Rehabilitation, the World Schizophrenia Fellowship and the World Federation for Mental Health.
Hotline Emotional Support S...
12 hours per week, 6 months
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