Weekday Case Work Volunteer

To help Case Managers in assisting Migrant Domestic Workers with their concerns

Weekday Case Work Volunteer
Human Rights

Posted over 2 years ago. Application closed.

Questions? Submit an enquiry

Project Details

What we need
  • Interviewing clients and taking down comprehensive and accurate notes to enable the provision of appropriate advice and actions
  • Creating client and case records in HELP’s database systems, and ensuring that copies of relevant documents relating to the clients’ cases are filed properly
  • Following up with clients and updating clients’ files with notes on case progress
  • Preparing appropriate correspondence on behalf of clients (e.g. computations and letters), preparing claim forms, and drafting statements for use in legal proceedings or case memos for partners
  • Briefing clients for hearings, conciliation meetings, and statement interviews
  • Your knowledge / interest in learning about human rights issues (particularly those migrant workers face) and empathy is crucial to this volunteer role

HELP's weekday clinic provides quality service and appropriate advice to Migrant Domestic Worker clients who seek assistance on issues related to living and working in Hong Kong. Ideally, we hope the volunteer can commit to a minimum of 6 months, and 1 full day per week but we're also flexible!

What we have

(1) Training materials (2) On the job training from our skilled and experienced Case Managers (3) Laptop

Why this is important

This will help Migrant Domestic Workers have access to the justice system and to receive equal treatment before the law.

Project Period

20 Sep 2021 - 28 Feb 2022


Central, Hong Kong

Team Project

You’ll be working with other awesome volunteers.



8 hours per week

  • Writing
  • Legal Writing
  • Community Outreach
  • Active Listening
  • Office Adminstration
  • Adminstrative Support
  • English

About the Organization

HELP for Domestic Workers



Human Rights
What we do

HELP for Domestic Workers is an NGO working on the frontlines to support migrant domestic workers to gain access to justice and fair and equal treatment in Hong Kong. Since 1989, we have supported migrant domestic workers through advice, assistance, education and empowerment. We equip the employers of domestic workers with knowledge and awareness so that they can build a mutually beneficial relationship with their domestic workers.

Weekday Case Work Volunteer

8 hours per week, 5 months

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