What we need

• Interviewing clients and taking down comprehensive and accurate notes to enable the provision of appropriate advice and actions
• Creating client and case records in HELP’s database systems, and ensuring that copies of relevant documents relating to the clients’ cases are filed properly
• Following up with clients and updating clients’ files with notes on case progress
• Preparing appropriate correspondence on behalf of clients (e.g. computations and letters), preparing claim forms, and drafting statements for use in legal proceedings or case memos for partners
• Briefing clients for hearings, conciliation meetings, and statement interviews
• Your knowledge / interest in learning about human rights issues (particularly those migrant workers face) and empathy is crucial to this volunteer role

Background

HELP's weekday clinic provides quality service and appropriate advice to Migrant Domestic Worker clients who seek assistance on issues related to living and working in Hong Kong. Ideally, we hope the volunteer can commit to a minimum of 6 months, and 1 full day per week but we're also flexible!

What we have

(1) Training materials (2) On the job training from our skilled and experienced Case Managers (3) Laptop

Why this is important

This will help Migrant Domestic Workers have access to the justice system and to receive equal treatment before the law.

Project Period

20 Sep 2021 - 28 Feb 2022

Location

Central, Hong Kong

Team Project

You’ll be working with other awesome volunteers.