Operations / Admin Support (Program Team)
Help and support our Program Team with administrative and operational tasks
Project Details
What we need
- Looking for volunteers with Work closely with our Programs Team at our office anytime during the week (flexible schedule)
- Support and help manage the day-to-day operations of the program for the Youth with Special Education Needs and Disability (SEND) which may include program logistics, coordination, administration, accurately record students’ data
- Record students related information on Salesforce and maintain accurate learners, NGOs, Schools database
- Contact for students and delivery partners for the program if necessary
- Coordinate with local teams for operating programs and other initiatives; Managing and routing phone calls appropriately
- Organize documents into updated filing systems; Keep updated records on the programs’ status; Any ad-hoc duties assigned by the team
Background
Generation Hong Kong is constantly providing education to employment services to different underserved populations in HK. To better prepare our program for the youth with SEND for a future-oriented career, we are now recruiting skilled volunteers to help us in program operations support. It ensures our learners gain sufficient support throughout the course, meanwhile our program runs smoothly and efficiently.
What we have
Overall briefing provided; volunteers will work closely with our team to provide the essential support you need. We will also provide practical training on how to operate our procedures and all data entry tasks.
Why this is important
The Operations Support role is fundamental to the smooth running of our Program Team. To ensure our learners receive good learning experience with our appropriate monitoring, supporting and assistance.
Project Period
01 Sep 2023 - 31 Oct 2023
Location
No. 23, Waterloo Road, Kowloon, Yau Ma Tei
Requirements
Time
6 hours per week
Skills
- Communication
- Internal Communication
- Data Entry
- Empathy
- Office Adminstration
- Adminstrative Support
Experience Level
- Some experience
- Extensive experience
Language
- Chinese (Cantonese)
- English
About the Organization
Generation Hong Kong
https://hongkong.generation.org/
Causes
What we do
Worldwide, more than 75 million young people are unemployed. But many employers can’t find people with the skills they need for entry-level jobs. Generation is an independent nonprofit founded in 2014 by McKinsey & Company that transforms education to employment systems to prepare, place, and support people into life-changing careers that would otherwise be inaccessible. In 2018, Generation Hong Kong was formally established to bring Generation’s proven approach to addressing employment challenges to Hong Kong. To date, more than 53,000 people have graduated from Generation programs globally, which prepare them for meaningful careers in 16 countries.
Operations / Admin Support ...
6 hours per week, 2 months
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