Receptionist & Volunteer Coordinator (November)

Provide visitor/ volunteer support at centre reception

Project Details

What we need

  • Keeping the reception area clean, tidy and professional
  • Be open and happy to introduce, support and provide great customer service to volunteers and visitors
  • Responding to enquiries via telephone and email (have basic understanding of Microsoft Office Skills)
  • We are looking for people who can come regularly 2-3 days between Tuesday and Saturday in November
  • May need to provide help with our Christmas Fair 2022 on 12-13 Nov (https://www.crossroads.org.hk/good-gift-christmas-fair/)

Background

Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. We offer four global crossroads services: • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides aid for relief and development in over 90 countries, as well as in Hong Kong, our headquarters. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.

What we have

Information and computers are available on site. Lunch are provided. We are happy to meet and speak to volunteers to discuss the project in more detail before they commit. Scheduling and times are flexible according to the volunteer's availability, however, it would be appreciated if the volunteers could work on Thursdays. The role of receptionist is ongoing, and we would welcome longer commitment if possible.

Why this is important

Our 9 acre commercial site is nestled between Tai Lam Country Park and the Gold Coast, and its beautiful natural environment and our Global Handicrafts Fair Trade Shop attract a number of visitors as well as those joining our volunteer and simulation programmes. Everyone is important in Crossroads, and receptionists are crucial to show everyone who visit us that they are matter and make them feel welcomed.

Project Period

12 Oct 2022 - 30 Nov 2022

Location

Crossroads Foundation, 2 Castle Peak Rd (So Kwun Wat), Gold Coast, Tuen Mun

Team Project

You’ll be working with other awesome volunteers.

Requirements

12 hours per week

Time Commitment

Skills

  • Customer Service
  • Microsoft Office
  • Office Adminstration
  • Volunteer Communication

Experience Level

  • Open to all
  • Students
  • Some experience
  • Extensive experience

Language

  • Chinese (Cantonese)
  • English

This project is part of the Swire Trust Go-Givers Program

Together with Swire Trust, we've launched the Swire Trust Go-Givers Program which encourages skilled volunteers for their NGOs partners.

From 2020 to 2022, you can volunteer for Swire's NGO partners and redeem educational and experiential rewards. For details, please see here. 🙌🏻

10 outstanding volunteers will also be selected annually as the “Swire Trust Go-Givers of the Year” with special rewards & recognition! Meet our Go-Givers of 2022 here.

Swire Trust Go-Givers Program

About the Organization

Crossroads Foundation

Crossroads Foundation

www.crossroads.org.hk

Causes

PovertyCommunity DevelopmentHuman Rights

What we do

Crossroads Foundation is a Hong Kong based, non-profit organisation serving global need. We believe that, in a broken world that sees too much suffering, we should do all we can to link those who are in need with those who can provide help. So we provide an intersection, literally a crossroads, to bring both together. • Global Distribution: This distributes Hong Kong's quality excess goods as needed, internationally and locally. It provides a crossroads between need and supply. • Global X-perience: This offers simulated x-periences of global need. It provides a crossroads between the lifestyles of the rich and poor. • Global Handicrafts: This sells fair trade goods from people in poverty. It is a crossroads between those needing a fair income and those with buying power. • Global Hand: This provides a 'matching' website for public- private partnerships. It is a crossroads between for-profit and non-profit organizations who wish to address global need.

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