Donors Manager (Support Calls - Cantonese)
Liaise with our bakeries through phone to facilitate our volunteers' bread recovery (Wednesdays evening)
Project Details
What we need
- Join a 30 min training to understand our process and system
- Help us call our donors during our Bread Run events
- Use our web application on your phone to provide live updates to volunteers
- The volunteer schedule will be about 1 hour on Wednesdays between 6 and 9pm
Background
THIS IS A REGULAR VOLUNTEER POSITION. For occasional volunteering, please refer to the Bread Runner posts. Breadline's volunteers recover surplus bread from bakeries all over Hong Kong every Monday, Wednesday and Friday evening and donate it to the less fortunate.
What we have
We have a grant-winning web platform that allows our volunteer to "work smartly" and recover almost all available bread for donation every single evening we operate (our present hit rate is over 90%). We have a loyal team of Donor Managers who support our volunteers on the road and can provide training and supervision for newcomers.
Why this is important
Breadline is expanding fast: this project started as a one-person activity and it has now involved over 2,000 volunteers and hundreds of bakeries in Hong Kong. With your help we can reach even more bakeries and ensure that no bread goes wasted!
Project Period
01 Jul 2024 - 30 Sep 2024
Location
Remote
Team Project
You’ll be working with other awesome volunteers.
Requirements
Time
1 hour per week
Skills
- Donor Engagement
- Communication
- Donor Communication
- Interpersonal Skills
Experience Level
- Open to all
- Students
- Some experience
- Extensive experience
Language
- Chinese (Cantonese)
Age Range
About the Organization
Breadline (HK FoodWorks)
https://breadline.hk
Causes
What we do
Breadline is a web application that connects volunteers to bakeries to collect bread surpluses just-in-time for those who need it. We are Hong Kong's first public digital platform for food rescue. Breadline is an initiative by HKFoodWorks, a HK registered charity. We work with major partner NGOs and bakery chains in Hong Kong and we have recovered over 300,000 pieces of bread since we started 3 years ago. Breadline is data-driven and based on Dr. Daisy Tam's ongoing research on food security. It has received multiple local and international grants, including the prestigious Fullbright award and it was partially developed at MIT's Urban Risk Lab. Every day, 3600 tonnes of food waste are sent to landfills in Hong Kong, while one in five people live in poverty and struggle to afford nutritious meals. Breadline's mission is to put a stop to this.
Donors Manager (Support Cal...
1 hours per week, 3 months
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