Donors Manager (Support Calls - Cantonese)

Liaise with bakeries through phone to facilitate our volunteers' bread recovery (Wednesday evening only)

Donors Manager (Support Calls - Cantonese)
Food Waste

Posted 14 days ago. Application closed.

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Project Details

What we need
  • Join a 30 min training to understand our process and system
  • Help us call our donors during our Bread Run events
  • Use our web application on your phone to provide live updates to volunteers
  • The volunteer schedule will be one hour slot on every Wednesdays between 6pm and 9pm
  • A weekly commitment is required

THIS IS A REGULAR VOLUNTEERING ACTIVITY. We are looking for a weekly commitment to do this for at least a couple of months. If you prefer occasional volunteering, please refer to our Bread Runner posts. Breadline's volunteers recover surplus bread from bakeries all over Hong Kong every Monday, Wednesday and Friday evening and donate it to the less fortunate.

What we have

We have a grant-winning web platform that allows our volunteer to "work smartly" and recover almost all available bread for donation every single evening we operate (our present hit rate is over 90%). We have a loyal team of Donor Managers who support our volunteers on the road and can provide training and supervision for newcomers.

Why this is important

Breadline is expanding fast: this project started as a one-person activity and it has now involved over 2,000 volunteers and hundreds of bakeries in Hong Kong. With your help we can reach even more bakeries and ensure that no bread goes wasted!

Project Period

15 May 2024 - 07 Aug 2024



Team Project

You’ll be working with other awesome volunteers.



1 hour per week

  • Donor Engagement
  • Communication
  • Partnership Outreach
  • Donor Communication
  • Interpersonal Skills
  • Project Coordination
Experience Level
  • Open to all
  • Students
  • Some experience
  • Extensive experience
  • Chinese (Cantonese)

About the Organization

Breadline (HK FoodWorks)


Food Waste
What we do

Breadline is a web application that connects volunteers to bakeries to collect bread surpluses just-in-time for those who need it. We are Hong Kong's first public digital platform for food rescue. Breadline is an initiative by HKFoodWorks, a HK registered charity. We work with major partner NGOs and bakery chains in Hong Kong and we have recovered over 300,000 pieces of bread since we started 3 years ago. Breadline is data-driven and based on Dr. Daisy Tam's ongoing research on food security. It has received multiple local and international grants, including the prestigious Fullbright award and it was partially developed at MIT's Urban Risk Lab. Every day, 3600 tonnes of food waste are sent to landfills in Hong Kong, while one in five people live in poverty and struggle to afford nutritious meals. Breadline's mission is to put a stop to this.

Donors Manager (Support Cal...

1 hours per week, 3 months

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