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What counts as volunteering?

Often times, people volunteer and they don't even realize it. Time Auction counts unpaid hours that are put in for:

  • Registered charities or nonprofits
  • Schools or school clubs
  • Political parties
  • Committees or professional associations
  • Conferences
  • Places of worship
  • Advising or mentorship
  • Being a board member
  • Social enterprises
  • ...and more!

The above list is not exhaustive, so if you're wondering if what you did counts as volunteering, just log your hours and we'll review it.

Got it!

Frequently asked questions

How does it work?

First you browse all the auctions we have and find one with a reward that you like. There is a fixed number of volunteer hours required for each reward. All the volunteer hours completed from March to June 2015 can be counted towards claiming a reward.

If a reward is oversubscribed the most sincere and passionate applicants will be selected based on the application form.

Once your application is successful, you could start volunteering! After you complete the stated volunteer hours in time and we verify your hours, then the reward is yours!

How do you validate my hours?

When you make your bid, we ask you to provide us with the name of the organization you volunteered at, as well as the name, number, and email of a supervisor or colleague. We will then do our due diligence and if everything checks out, then your hours are verified.

Are there certain time constraints?

Yes. Each reward has its own volunteer period, which is the date by which all volunteer hours must be completed (see the "Requirements" section of the auction).

Do I need to register in order to bid?

Yup! We need to know who you are so we can give you your reward!

Can I win multiple rewards?

Absolutely! You can apply to multiple rewards. For example, if you volunteered a total of 20 hours, you could pledge 10 towards one reward and the other 10 towards another.

I have done much volunteering in the past - can I count those hours?

It depends. Volunteering hours only count if they are completed in April to August 2014, given that they are verified.

Can my friend and I combine our hours?

You cannot add up the volunteer hours of multiple people to claim one reward. That said, your friend is welcome to make a bid as well! Additionally, sometimes the reward will say that you can bring a friend.

Can I count someone else's hours towards my own?

No, silly.

Can I undo a bid?

By bidding, you are committing interest in meeting one of our kind donors; canceling that commitment is discouraged. If you must cancel, please email us at [email protected]

How do I know the rewards are legit?

We have records of our conversation with each reward donor and can provide proof for you if you have any doubts.

What if the reward does not live up to expectations?

That's the worst... we curate all the rewards to ensure a good mix of quality experiences. If you end up having a sub-par experience, please let us know how it can be improved.

Do all my volunteer hours have to be done with one organization?

Not at all! You could volunteer for different causes that you’re passionate about, and you could share these experiences with the donor when you get to meet him/her!

What kind of organizations can I volunteer at?

Time Auction counts volunteer hours at government-registered charities and not-for-profits. We evaluate any requests for volunteering at social enterprises, self-started initiatives, or other charitable causes on an individual basis. Please reach out to us to confirm if what you plan to do will be allowed.

Can you help me find a volunteering opportunity?

We'll certainly try our best! We provide a list of resources for regular volunteering opportunities.

Still have questions?

Email us at [email protected]. We aim to reply all emails within 24 hours.

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